How to get the $30 home internet plan on magenta max?
I signed up for the $30 home internet plan as a magenta max customer last month and I being charged $50. I have called CSR several times and I was told you have to wait a few billing cycles before a $20 a month credit is applied. I have asked several times for a copy of the terms and conditions of the promo and they have refused to provide details. Has anyone manage to get the $30 rate for home internet?
What is up with T-Mo Tuesdays in the new T-Life app?
I don't always look at the Tuesday deals, but did today. First time since the new "T-Life" app rolled out. Lo, and behold, I'm not eligible…? According to T-Mobile's web site TMHI accounts are. Does this actually require a call to their "help" line to fix? Ugh…How to redeem Netflix on Magenta MAX plan?
I just switched over from Sprint to T-Mobile today and also got put on the Magenta MAX plan because I was told Netflix is included for free in that. Unfortunately I'm not sure how to redeem it, or if I even can. I see that when I click Netflix under "Included in this plan" it takes me to a page that says "This feature is no longer available." Am I too late to redeem it? Did they lie when I was in the store?
was told one thing while website says another
okay I'vehad no issues with the T-Mobile service, they have been great about fixing the issues, but this time is different. So, I see on the website i can get $400 in credit when i trade in a Samsung Z Flip 3 but when i went into the store i was told the most i would get is $300 and i want to know why is that, is there some different deal that goes on with the website compared to the store?
