why TMobile home internet so bad
When I first got my gateway it worked ok 6 months now and it sucks so bad I can't play games and half the time my wife can't even watch her shows without it buffing I think TMobile needs to stop making new stuff and fix theyre crappy service when I get another service in dropping this crap
Nintendo Switch w/NOK 5G21 Gateway
I was thrilled to change from my previous provider to T-Mobile's internet. The speed is great. The service has been super reliable. Where I'm having trouble is on my Nintendo Switch. I can't getvisitors on my island on Animal Crossing. I can't race against friends on Mario Kart. Virtually all online gaming functionality is useless. And I'm frustrated I haven't been able to find a solution. I called support and they basically said there's nothing they can do. Has anyone found any solution to this?!
High-Speed Internet Gateway does not work with some apps on T-mobile Home Wifi Internet
I don't know if anybody can help. Encountered a few deal breaking moments with T-mobile Home Wifi internet. I get a whopping 100-235mbps with my High-Speed Internet Gateway but it prevents full access to apps causing extreme lag spikes, pages not loading and video not playing with Amazon Prime Video (on PS4 and on Amazon Fire Stick 4k), TD Ameritrade trading platform for Windows 10, and to a lesser extent apps like Epic Games on PC I also have T-vision TV package, that works fine. So does Netflix. Epic games was able to be fixed once telling PC to use Google DNS 8.8.8.8. and 8.8.4.4. respectively. I had to use Nord VPN to get TD Ameritrade to function correctly without freezing at times, DNS change did not work here. Amazon prime video is still a no go, constantly stops and takes a long time to load again only to stop again. DNS change also did not resolve the issue. It should still work with Nord VPN because it bypasses all T-Mobile filters, but I did not buy T-mobile Home WiFi internet to need the VPN all the time, so I did not bother trying VPN with Prime Video. Is that something we can possibly fix in firmware? And soon please? Speaking of firmware. There is no place to get a new Firmware update which the High-Speed Internet Gateway critically needs. It lacks too many features. One the most needed features is to allow the High-Speed Internet Gateway to turn in just a modem and turn off all routing features so that users can bring their own independent routers to handle DHCP and other advanced functions. High-Speed Internet Gateway also has a bug where I can not fully disable all of the WiFi Signals. You can stop broadcast and SSID from being announced and reduce the radio power for 2.4ghz and 5ghz from 100% down to 12% but it is still not entirely off. I can still see a 5ghz band displaying a signal and allows me to connect when WiFi is supposed to be disabled. Apparently there is a 5Ghz low and 5Ghz high antenna mode. And the 5ghz high is the one that remains visible and usable. Can not be turned off. I don't want to use the hub for wifi, just want to use hard wired internet. I hope to see these issues addressed in the next firmware update with a resources on where we can obtain the new firmware update file as right now there is no information on that anywhere for the new High-Speed Internet Gateway. At the very least I want to see the simple feature of turning the gateway into a modem all by itself and I can handle all the routing on my end instead and if it comes to it I can do a whole house VPN that way and bypass all the problems. Older gateways had the expert mode from what I could see, please bring that back too if you can. Thank you for reading! And for the help! Mike P.S. I have already tried turning it off and back on again, obviously does not work. VPN seems to be the only way to bypass all the problems, but since the unit can not disable routing to act solely as a modem, I can not use a separate router for DHCP and to run VPN for the whole house.
I was skeptical, but a fan does seem to help
I was skeptical a fan would help anything but now I'm not. I installed an 80mm one and it does seem to increase speeds once the lower temperature stabilizes (a few hours after install). I only have the fan on low andI have it plugged in to the USB-C on the back of the gateway with a USB-C to USB adapter. Note, the 80mm fan size seems to work best as the air goes in to the gateway better versus 120mm, where some air goes outside of it. I got this fan, only about $11: https://amzn.to/3mFqaKoProblem with T-Mobile Home Internet app
I've got an Arcadyan KVD21 5G Gateway from T-Mobile and used the T-Mobile Internet app to configure it. Everything is working, but when I try and launch the app on my phone, it flickers or a millisecond on the gateway home page, then goes to the initial screen (the one with the magenta "T") and I just get a spinning gear icon for as long as i leave it there. I try killing the app, but when it's relaunched, the same thing happens. I deleted the app and then reinstalled it from the App Store, but the problem still persists. The weird thing is that sometimes, like first thing in the morning, it connects with no problem. Go figure! Is anyone else having this problem, and if so, have you solved it? As always, thanks in advance for any insight.
T-Mobile Home Internet Connection Quality
I just signed up for the home internet and received the gray gateway with the LCD touch screen on top. The gateway itself says that I have 4/5 bars for connection, which according to the app would be "very good"…but when I open the home internet app on my phone it says I only have 2/5 bars which is "weak". Service-wise it works fine, and I haven't noticed any issue with streaming or gaming, but it worries me that my phone, even when it's right next to the gateway, says that the connection quality is "weak". I am worried because some of the posts on this forum say that the app says "weak" connection and then the gateway stops working…Does anyone have any observations or advice on this? I've tried calling customer support but they keep putting me on hold for 3+ hours, and when I request a call back it's automatically silenced.
purchasing used 5g gateway for home internet
There are many kvd21 and other used tmobile gateways for sale on eBay. Are they legit to purchase and use with TM home internet?? We only use the service for a seasonal place and want to eliminate having to send back their gateway in the fall by purchasing our own.
Gateway device model KVD21 and T-Mobile Home Internet app
My 5G connection is good / very good and the home screen on the device used to show the status of the connection. It's no longer showing the connectivity status and simply indicates "Download the T-Mobile Internet mobile app." When I press the middle button on the device, it brings up a QR code to scan to upload the T-Mobile Home Internet. The trouble is, I already have the T-Mobile Internet app on my phone and when I launch it, it gives me a message, "Gateway not set up". However, it IS set up and it IS working. I've deleted the app, reinstalled it, and I'm having the same issue. When I choose "Set up device", it asks me for the Administrator password, and when I input the password from the back of the device, it shows me the connectivity status of my device. The problem is that I have to go through this process each time I launch the app. There appears to be something wrong with the Gateway device and the mobile app.
