What is the difference between Jump, Jump 1.0, Jump 2.0, Jump Upgrades, and Jump on Demand?
I am trying to figure out what the difference is in this and how do I find out which one I have? Does the device have to be paid off to upgrade or can I upgrade even though I still owe - how does this work? Thank you, Suzanne
Can i upgrade my Jump Phone if its cracked amd not fully paid off?
I'm on the Jump plan. I believe the Jump on demand. I have a OnePlus Nord N10 5G and I still owe about $100 on the phone about 6 more payments before it's paid off. Well I dropped it and it cracked the screen. I want to upgrade to the new OnePlus 10T with a $168 down payment. Could I upgrade to the new phone without penalty, or would I be required to pay this phone off in full before I'm allowed to upgrade since the screen is cracked? ( I have no Protection plan for the phone).
jump 2.0 question
I'm a bit confused, I paid the remaining 134 dollars on all are accounts, to upgrade to iphone 14, so it says we're now jump Eligible on the site, so go to store with my parents to get them a iphone, only to be told they have to buy thesamsungs out completely , and they try to tell us the total due is 3000 dollars, so the question is why is it with having protection withjump 2.0 and eip being half now are they trying to make them pay 3000 dollars instead of doing a trade in, am I missing somethingJump 1.0
Getting a little irritated with T-Mobile. First we are told that Jump 1.0 is ending then it isn't but now I'm being told I can't use my benefits and given the run around. Four different reps have given me 4 different excuses and I'm to the point that I'm about to say screw it and go to Verizon.tmobile will not trade in my paid JOD device towards a new device
So i recently just paid off my lease for my samsung s21 ultra and i was looking to trade it towards a new phone. But every time i tried to upgrade, it tell me that i cant trade in my phone since it is a lease device. I spoke with a rep and they told me that, i will need to wait another 9 months before i can upgrade???!!!!!! I dont understand. I finished my lease and paid the purchase option but im still being told that i can not use the phone towards a new phone since it is a lease device. Can someone please explain to me, why pay off a phone for it to technically not belong to me?
