jump
21 TopicsJump On Demand Lease
Anyone have experience with jump on demand lease, and T-Mobile seeming to want to get people off that program? Every year my wife and I just turn in our iPhones for new model, with small down payment, but this year they are saying it's over $400 down. So should we pay off lease and get into new purchase plan (which seems like only best option), and what plan if we do want to upgrade each year?54Visto0likes0ComentariosJump 2.0 and Promotion
I have paid off half of the price. now i want to upgrade, when i try to upgrade that i have two options. one is keep jump that i have to pay $45.84 monthly for 24 months, the second one is i have to pay balancre half of the price to be paid off. it’s only $4.17 monthly for 24months, is that really true? seems like scam or something like that. please make me clear this i am so confused with this.115Visto0likes0ComentariosJump Reactivation
I've looked everywhere for this answer and I can't get a straight answer from anyone; I jumped my iPhone but decided the new phone wasn't right for me. Return is completed, the device has been removed,refund has been received, but I'm now waiting for the device to show the Jump option again. Does anyone know how long this usually takes? My multiple CS conversations have all ended with, "Once your line shows we can Jump, we can submit the order." It's kinda frustrating that even with everything showing I no longer have the upgraded device, there is nothing that can be done until the system updates on its own.39Visto0likes0ComentariosJump 1.0
Getting a little irritated with T-Mobile. First we are told that Jump 1.0 is ending then it isn't but now I'm being told I can't use my benefits and given the run around. Four different reps have given me 4 different excuses and I'm to the point that I'm about to say screw it and go to Verizon.259Visto0likes2ComentariosJOD Fees and upgrades?
I am a longtime customer over 10 years. I am on JOD with Simple Choice. I just want to get a new phone (no jump device cause they are all paid off). But i can not seem to purchase a JOD phone? Mainly because no one knows how to do it? I want to be able to get a new phone without paying fees upfront (down pmt + taxes). Any advice?62Visto0likes1ComentarioBetter options for JOD
First off, where's the suggestion section? This is neither a question or a conversation. Anyway, let's get into it. We need better options for JOD. I'm not sure what happens with traded or returned phones but paying all but $750 of a phone is not a good option with the way pricing of the phones are going. That was nice when phones were $600 and under. Now you can't get a flagship phone for under $700 ($699) and with phones like the Folds that cost $1800, it's unrealistic to expect someone to put down $1050 + tax and upgrade fee. First off Google, what are you thinking? I know you're trying to stay priced with Samsung BUT for $1800 this should've at least been the Pixel 7 Pro Fold. You can't only add a fold feature and double the price. I'm not getting double the phone, the specs aren't even the same and the phone isn't 2x the size. Back to you T-Mobile. I would suggest a payment that will put the phone at $750 for financing OR 20% of the phone down as an option. I would also suggest NOT paying taxes on a phone you most likely won't keep because they payment schedule is for 18 months which will leave a "lease balance" at the end anyway. Here's my suggestion: Pay down phone to $750 or 20% of phone (whichever is cheapest). Pay off 60% of phone over 18 months or (80%). Keep the phone by paying off the lease option of the remaining 20% plus taxes. No upgrade fee for JOD since if you have JOD, you've been with the company for a long time. Any phone over $1000, the insurance is $25/mo If I'm being honest, even this isn't good (at $60 but I'd take the $80) but it's better than what we have now. With this, I would still be paying $360 down for the phone and $60 - $80/mo with an upcharge of $7/mo for insurance. I would likely JOD tothe Fold (if it were a 7 Pro Fold) but I can't see paying 2x as much for a phone I probably won't want to keep for 1 year let along 18 months. I'm the guy that jumped 4 phones in 5 months so the implementation of that upgrade fee years ago might be my fault but I'm sure you're getting your money back on the phones. Cut us longtime customers a break and give the new customers a reason to stay.49Visto0likes0ComentariosDiscount gone when using JUMP?
I am looking to upgrade my Galaxy S22Ultra (to the S23 Ultra), and am in my first year under JUMP! - When going through the device update process, TMobile offers me a dicsount of up to $800 for my device. However, I select JUMP! the offer links still show, but when I go to the page where I have to enter my CC data, all offers are gone and I am asked to pay the monthly installment with no discount. Is that I cannot combine both? If that's the case, what's the benefit of paying JUMP!? I acquired this phone with a monthly credit discount, and updating via JUMP! would mean I no longer get it, and I'll end up paying MORE monthly. Appreciate any answers here. I don't see the value of paying JUMP! if I'll end up paying more every month when I upgrade. Gracias127Visto0likes4ComentariosTmobile Jump vs iUP
Hi I'm thinking about iUP this September but I just saw Tmobile has something similar can anyone tell me what's the difference. I see tmobile has 18 months but is there a way I could do 12 months and is there any fee or do I have to pay for 18 months even though I use the phone for 12 months?68Visto0likes1Comentario