Good signal/bars but no network connection many times daily
Ok here's what is going on... I have pretty good signal almost full 5g bars most of the time down to where it drops to 4g lte at full bars. From time to time every couple hours I lose connection to the network where I can't text no apps work etc but usually I can still make calls just fine while this is happening. It only lasts 1-2 minutes sometimes or it may be out 15-20 then all of the sudden it's back to normal like nothing ever happened. It may go right back out again in 2 minutes or it may not happen for hours. Also it only happens on my new galaxy a32 not on our old galaxy j7 or prime whatever it was or on the older LG phone both of which are still being used on this account and same house at same time but they have no issues with connection ever. They aren't 5g either so I figure 5g has something to do with it. It just really gets old when you can't finish a conversation or get directions because internet/network connection just stopped. What can I do? All my connection settings are set how tmobile and other people have said they should be. I don't have Wi-Fi so I'm set to always use mobile data. What now? Or will I just have to suffer through. It's prob just some tmobile network problem that's with the new 5g. I guess that's what I get buying a new phone. ¿Tienes alguna idea?
Home Internet Gateway Needs Reboot Multiple Times Daily, Internet Access Dropping
Multiple times on most days, at no particular time of day, internet access stops working. Devices can still connect to the WiFi network, but there is no internet access on WiFi or wired until the device gets turned off and back on. In rare cases it might work itself out within a matter of hours, for example if I am not home to reboot it. It has been like this the entire time I've had it, and it causes parts of my security system not to work, as well as stops my crypto mining that my PC does when I'm not using it, therefore actively costing me money when I'm not home to babysit the gateway (eg, at work). I really,reallywant to stick with T-Mo but I'll have to sign up with the local cable monopoly if uptime is this bad.High-Speed Internet Gateway does not work with some apps on T-mobile Home Wifi Internet
I don't know if anybody can help. Encountered a few deal breaking moments with T-mobile Home Wifi internet. I get a whopping 100-235mbps with my High-Speed Internet Gateway but it prevents full access to apps causing extreme lag spikes, pages not loading and video not playing with Amazon Prime Video (on PS4 and on Amazon Fire Stick 4k), TD Ameritrade trading platform for Windows 10, and to a lesser extent apps like Epic Games on PC I also have T-vision TV package, that works fine. So does Netflix. Epic games was able to be fixed once telling PC to use Google DNS 8.8.8.8. and 8.8.4.4. respectively. I had to use Nord VPN to get TD Ameritrade to function correctly without freezing at times, DNS change did not work here. Amazon prime video is still a no go, constantly stops and takes a long time to load again only to stop again. DNS change also did not resolve the issue. It should still work with Nord VPN because it bypasses all T-Mobile filters, but I did not buy T-mobile Home WiFi internet to need the VPN all the time, so I did not bother trying VPN with Prime Video. Is that something we can possibly fix in firmware? And soon please? Speaking of firmware. There is no place to get a new Firmware update which the High-Speed Internet Gateway critically needs. It lacks too many features. One the most needed features is to allow the High-Speed Internet Gateway to turn in just a modem and turn off all routing features so that users can bring their own independent routers to handle DHCP and other advanced functions. High-Speed Internet Gateway also has a bug where I can not fully disable all of the WiFi Signals. You can stop broadcast and SSID from being announced and reduce the radio power for 2.4ghz and 5ghz from 100% down to 12% but it is still not entirely off. I can still see a 5ghz band displaying a signal and allows me to connect when WiFi is supposed to be disabled. Apparently there is a 5Ghz low and 5Ghz high antenna mode. And the 5ghz high is the one that remains visible and usable. Can not be turned off. I don't want to use the hub for wifi, just want to use hard wired internet. I hope to see these issues addressed in the next firmware update with a resources on where we can obtain the new firmware update file as right now there is no information on that anywhere for the new High-Speed Internet Gateway. At the very least I want to see the simple feature of turning the gateway into a modem all by itself and I can handle all the routing on my end instead and if it comes to it I can do a whole house VPN that way and bypass all the problems. Older gateways had the expert mode from what I could see, please bring that back too if you can. Thank you for reading! And for the help! Mike P.S. I have already tried turning it off and back on again, obviously does not work. VPN seems to be the only way to bypass all the problems, but since the unit can not disable routing to act solely as a modem, I can not use a separate router for DHCP and to run VPN for the whole house.
Newly Installed LTE Home Internet, Now Slow Speed...
Just installed the LTEHome Internet yesterday and worked great out of the box after setup, called AT&T and cancelled the internet service right away. Now today my internet speeds are way down. Is there something I'm missing? Is there a way to reliably test the internet Up/Down speeds? Signal thing says very good with four bars. Would like my speed to be back up again. Side note, we are a large family with easily 15-20 devices that would connect to the router.Tower upgrades taking weeks to complete?
I started having issues a couple of days ago and when I called they stated that the towers in my area are being upgraded. I asked how long this would take as I had no service for several days. They stated 3 to 4 weeks! How is this acceptable in this day and age for technology upgrades to takes weeks and deny service to customers? I should have said this is a safety issue as I could not reliable make calls and if I had an emergency how could I expect to get help. This is a sad state of affairs T-Mobile.
T-Mobile Home Internet infuriating, atrocious, and aggravating
Hi all, For the last few weeks, T-Mobile Home Internet has been infuriating, atrocious, and aggravating. I need to know how I can get T-Mobile support to resolve this and what possible solutions I can try. In a previous post T-Mobile Home Internet Slow IPv4 | T-Mobile CommunityI showed how IPv6 latency was much better than the worse than dial-up IPv4 latency. I was putting my Asus router on IPv6 pass-through. I've been using T-Mobile Home Internet for about 1 year or so. My issues with IPv4 started about 4-6 weeks ago. I started to implement DNS of TLS (DoT) and IPv6 passthrough on my Asus router. Since this time, my IPv4 experience has been absolutely infuriating. In a previous post, I showed how IPv6 was providing lower latency. This is not the case anymore. When I connect directly to the T-Mobile 4G router, both IPv4 and IPv6, latency is 100 Prior to tall these issues, my IPv4 latency was about 50-60 ms to many common locations. I was not even using IPv6.Now, no matter how many power cycles, or using DHCP default T-Mobile DNSservers and no DNS privacy, I now get average latency of about 250 ms but at times, dropping of data and really bad experience. Here is a current example of my latency, connected straight to the T-Mobile 4GTM-RTL0102: ping 192.168.12.1 -t Pinging 192.168.12.1 with 32 bytes of data: Reply from 192.168.12.1: bytes=32 time=3ms TTL=64 Reply from 192.168.12.1: bytes=32 time=4ms TTL=64 Reply from 192.168.12.1: bytes=32 time=3ms TTL=64 Reply from 192.168.12.1: bytes=32 time=4ms TTL=64 Reply from 192.168.12.1: bytes=32 time=3ms TTL=64 Reply from 192.168.12.1: bytes=32 time=4ms TTL=64 Ping statistics for 192.168.12.1: Packets: Sent = 6, Received = 6, Lost = 0 (0% loss), Approximate round trip times in milli-seconds: Minimum = 3ms, Maximum = 4ms, Average = 3ms C:\>ping bing.com -t Pinging bing.com [2620:1ec:c11::200] with 32 bytes of data: Reply from 2620:1ec:c11::200: time=266ms Reply from 2620:1ec:c11::200: time=368ms Reply from 2620:1ec:c11::200: time=59ms Reply from 2620:1ec:c11::200: time=470ms Reply from 2620:1ec:c11::200: time=376ms Reply from 2620:1ec:c11::200: time=51ms Reply from 2620:1ec:c11::200: time=287ms Reply from 2620:1ec:c11::200: time=65ms Reply from 2620:1ec:c11::200: time=86ms Reply from 2620:1ec:c11::200: time=271ms Ping statistics for 2620:1ec:c11::200: Packets: Sent = 10, Received = 10, Lost = 0 (0% loss), Approximate round trip times in milli-seconds: Minimum = 51ms, Maximum = 470ms, Average = 229ms C:\>ping bing.com -4 -t Pinging bing.com [13.107.21.200] with 32 bytes of data: Reply from 13.107.21.200: bytes=32 time=301ms TTL=115 Reply from 13.107.21.200: bytes=32 time=195ms TTL=115 Reply from 13.107.21.200: bytes=32 time=182ms TTL=115 Reply from 13.107.21.200: bytes=32 time=79ms TTL=115 Reply from 13.107.21.200: bytes=32 time=265ms TTL=115 Reply from 13.107.21.200: bytes=32 time=472ms TTL=115 Reply from 13.107.21.200: bytes=32 time=473ms TTL=115 Reply from 13.107.21.200: bytes=32 time=475ms TTL=115 Reply from 13.107.21.200: bytes=32 time=159ms TTL=115 Reply from 13.107.21.200: bytes=32 time=72ms TTL=115 Reply from 13.107.21.200: bytes=32 time=362ms TTL=115 Reply from 13.107.21.200: bytes=32 time=257ms TTL=115 Reply from 13.107.21.200: bytes=32 time=49ms TTL=115 Reply from 13.107.21.200: bytes=32 time=69ms TTL=115 Reply from 13.107.21.200: bytes=32 time=170ms TTL=115 Reply from 13.107.21.200: bytes=32 time=53ms TTL=115 Reply from 13.107.21.200: bytes=32 time=57ms TTL=115 Reply from 13.107.21.200: bytes=32 time=56ms TTL=115 Reply from 13.107.21.200: bytes=32 time=57ms TTL=115 Reply from 13.107.21.200: bytes=32 time=133ms TTL=115 Reply from 13.107.21.200: bytes=32 time=873ms TTL=115 Reply from 13.107.21.200: bytes=32 time=242ms TTL=115 Reply from 13.107.21.200: bytes=32 time=124ms TTL=115 Ping statistics for 13.107.21.200: Packets: Sent = 23, Received = 23, Lost = 0 (0% loss), Approximate round trip times in milli-seconds: Minimum = 49ms, Maximum = 873ms, Average = 225ms In the past, I was using the 5G cylinder router but due to it trying to use a further 3-mile away 5G router tower than a closer 1-mile away 4G tower, I switched to the 4G router. I was having horrible experience like I am now with the 3-mile away tower. The closer tower has been having "maintenance" done to it and the further 3-mile away tower has been "having issues". This is a reason I have not gone back to the 5G router. The service is just c___ now. By the way, here's a strange experience I had when using a Cisco router with IP passthrough on a LTE gateway to T-Mobile: web.archive.org I rely on T-Mobile Home Internet for work and this is causing me to not do my job and could affect my livelihood. I'm sure this is fine to some people there at T-Mobile screwing things up or not implementing things properly and not thinking twice. Is there a way to open a case with T-Mobile online? T-Mobile Support in Taiwan or USA seems to treat this like " that's it, take it or leave it" customer service like a fast-food place rather than an important utility that should be providing an effective, and responsivecustomer service. At some point, T-Mobile isn't worth it anymore. -Jason
Why is tmobile the only phone service blocking premium text?
why out of these phone services that the phones you sell is premium text denied? it was nit with sprint ? so get this as I figured out they have it blocked on their end so you will call and purchase new phones. Service access denied even for veterans that cannot verify accounts, to bypass this please download google voice and change all your accounts to your google number. AKA voip, tmobile i also fouund out is the only phone carrier that does this so that when you do call they will offer you to spend about 700 on a new phone upgrade. no other company just disables this, sprint even had it enabled til they merged, its all a call away from giving them alot of money ,, we did a story on this on our radio station and as a veteran military no one can ever use their tmobile number to verifuy their accounts to send codes so that you can access your online banks vetrans accounts, go to verizon, i wish i did but after this year i will be done with their asses. If you dont believe me than call…see if they dont offer or add more to your bill with tmobile, no one charges for third party access anymore, its to make sure its you that you logged in and can you believe these idiots are saying they charge?
LTE-M(CAT-M1) bandwidth in T-Mobile
I found the following URL which describes the bandwidth used by 4G LTE. https://www.t-mobile.com/support/coverage/t-mobile-network Frequencies that can provide LTE: Band 2 (1900 MHz) Band 5 (850 MHz) Band 4 (1700/2100 MHz) Band 66 (Extension of band 4 on 1700/2100 MHz). For LTE-M (CAT-M1), which bandwidth will be used? Gracias.Taking the 5G Wifi Gateway to places other than your home
I don't just use my Nokia 5G Home internet gateway at my home, I also take it to friends places, the public library, and it still works well and is stable while mobile with it. Shockingly, specific addresses where T-Mobile claims their 5g home internet isn't available, I take my gateway in that area and it works fine. Has anybody else experimented with it in this way? I love patterns and have a curious mind.
