Forum Discussion
$5 auto-pay discount, T-Mobile's breach of contract
When I joined T-Mobile, I signed a contract that binds me to their regulations. It seems that contract is one way, and only applies to me, not T-Mobile. The removal of the $5 auto-pay discount usin...
cme4loans wrote:I signed up for $5/month auto-pay discount a couple months ago - but it wasn't applied when the next bill came. I called to inquire - they said I needed to switch from a credit card to an ACH, which I did. It's been another month now, and the new bill has no mention of the $5 credit. I am on the phone with Customer Service who now says my plan doesn't qualify for the $5 auto-pay discount. No where on the website mentions this $5 discount
Look for it on your next bill. If you changed it after the bill was already processed it may not of taken so ask for a credit.
