Forum Discussion
$5 auto-pay discount, T-Mobile's breach of contract
When I joined T-Mobile, I signed a contract that binds me to their regulations. It seems that contract is one way, and only applies to me, not T-Mobile. The removal of the $5 auto-pay discount usin...
Fortisanne wrote:I'm thinking about finding an attorney for a class action law suit if I don't just switch my coverage first! No surprises--this is a BIG surprise and there is NO way I would trust TMobile or any business with my banking information. As someone else said, I'm switching back to paper at the very least. I'm checking deals from other carriers and I have been with tmobile for over 10 years. So much for being loyal. I understand new customers having to do ACH to get a discount, but this is gouging your loyal customer.
Dead on right! I already switched back to paper. Gouging customers is bad business and gets you class actions which end up being very costly. When someone asks me what I think of T-Mobile, I will give them my honest opinion - T-Mobile gouges its customers and doesn't live up to its promises.
