Forum Discussion
Assurant return concern
I have heard about this happening to a lot of people, unfortunately I saw all the stories *after* I filed a claim. I will soon have to mail my damaged phone back. I contacted T-Force and they sai...
I haven't had to ship a phone back but normally it's done with UPS or FedEx. Both of them have the option to get a receipt and tracking numbers for items you ship so you know when it's delivered.
I am so concerned, I filed a claim today and they already took my money out of my account,499.00 in case I didn't return my phone. Now I am petrified that they will do this to me and it doesn't look like there's anything I can do, The lady at assurant said oh no I haven't seen this happen in the two years that I've been here, but they already took my money!!!! Isn't there anyone who's had a good experience and are they allowed to hold my money like that?
