Forum Discussion
Autopay not working
Hello, After wasting about an hour and a half trying to figure out how to fix it myself, I wasted another hour trying to find support options until finally deciding to make a post here. For th...
Call Customer Care. They can get your payment.info entered manually and make sure everything is setup properly.
Autopay did not work for me today. This is my first month since my son signed me up.
It IS set correctly, I have the screen shots of the site to prove it.
TMobile how dare you suspend service when AutoPay is ON!
I have to have phone service. It is extremely dangerous where I live do the the Riots and mass destruction right now.
My family went crazy thinking I had been attacked or something because you shut off my service and they could not call me, when you had no right to because your AutoPay is set and you should have taken the payment automatically.
I called 611 on phoen and all i get is an automated system and even that says AutoPay is ON.
Can NOT talk to a real human being.
