Forum Discussion
Billing address not updated after change successfully submitted
Trying to get the billing address updated for a prepaid account. It says the change was successful, but it never actually changes. Customer Service couldn't make the change either. They said they...
Try contacting tmobile support using messenger on one of tmobile's social media platforms like Facebook or Twitter to see if the can help you. The also are a higher tier of support.
You don't need a social media account to contact them, all you need to do is scroll below this post and click on the icon you want to follow them.
