Binge on not working

It said that if you have 3 GB of data or more plan then you would have unlimited streaming on supported providers. But this doesn't seem to be the case for me. I have 4 GB data plan and everything I stream on Hulu app is always counted against my plan, which in turn cause me to run out of data and gets throttle long before the end of the month. I even tried turning off my data when not in use to see if there was some other apps running in the background that could eat up my data. That was not the case so I can only conclude that Binge-On does not work as advertised.

I contacted Tech support and learned something "new" for those of us with "unlimited LTE plans" binge on helps  somewhat. Apparently when binge on was explained,and as you stated data consumed via a binge on provider doesn't count towards high-speed data allotment this is helpful for plans with fixed 4g LTE data buckets, however for those of us who have unlimited 4G LTE allotments, "all data" is counted towards the 50gb threshold, which is fine, now that I have two phones and based on the prior information I switched my tablet off a legacy plan SC match 5GB for $20 to 6GB $35 with data stash., I was a little upset at 1st because I cut "the cord" and I switched my tablet plan when there was no need too, I just use my second phones' hotspot full time now. I do have a question? why is 3G no longer usable, when 3G was the standard, you could surf and stream with relative ease, now it preforms like dial up sloooooow. I do get it, TMO is a business an needs to turn a profit and having 3g upgrades to LTE upgrades is a source for revenue we get it an despite some TMO does offer the most bang for our buck, even with it's newer offerings "TMO ONE", I can't see myself moving to TMO ONE anytime soon.     

OK, so I am having this problem too.  My smart TV worked just fine with Binge On. I could stream Netflix and Amazon Prime with no problem without affecting my data.  Then, my TV malfunctioned in such a way that the display still worked, but the "smart" features were unavailable.  So, instead of buying a new TV, I bought a Roku stick.  It worked great, or so I thought, until suddenly my 6GB data plan was used up along with the 20GB of stash data that I had saved up.  So, what I think is needed is a list of devices that are known to work with Binge On.  For now, I am unsure of what to do, because I don't know if a chromecast will solve the problem, or even if a new TV would, for that matter. Does such a list exist?

Amazon Prime is a partner for BingeON

I had the same is TMO has a disclaimer that binge may or may not work with smart TV's, gaming, consoles, streaming stick's etc. or if the stream fails to be detected. However it's guaranteed to work with laptops, and tablets. I use my xbox one my issue is hulu consumes data while Netflix, and you tube does not.  

Why can't they fix this? My account page won't accept when I turn the service back on.

Thanks T-Mo support staff. I had my Binge On turned on the whole time. That's why it wouldn't accept my re sending the check mark to start BO. Chat support is great!

Same here , so I just now cancelled my north American simple choice 6Gb hotspot plan and now have 5G 100Gb plan, which is totally enough now. In the plan details, it doesn't mention binge on but does say it's 480 streaming optimized. So weird because the 6gb depleted quicker I noticed they took away 3 of my benefits like binge on data stash and music freedom and that's why I cancelled. 

Well, I have faced a similar sort of problem; I tried troubleshooting on my own but couldn't, then I contacted 61-480-020-996 on this number, and those guys were helpful enough to fix it.