Forum Discussion
Detailed Usage Still Showing Last Month's Info 10+ days into new billing cycle! ¿Cuándo se solucionará?
Both the app and the browser are still displaying last month's info under detailed usage data over 10 days into a new billing cycle. Is there a timeline for T-Mobile to fix it? Normally it takes a da...
Hey guess what! All the feedback we received here had a great impact and I just got confirmation that this is now resolved! I recommend logging out of your account and clearing history before you try again. I did on my account and it is loading like normal. YAY!! Thanks again for sharing your experiences. 😊
Flaca wrote:NOPE! Did not send it. I was texting with them yesterday and the day before throughout the day. It seems like they've purposely kept me waiting for their replies till I finally give up and then they send me a text saying they are closing the conversation because I haven't responded.
Wow. Just wow. I saw rumors on Twitter that T-mobile is switching to only providing usage details until after the billing cycle is closed. Which defeats the purpose for those of us trying to protect vulnerable family members.
