Forum Discussion
Detailed Usage Still Showing Last Month's Info 10+ days into new billing cycle! ¿Cuándo se solucionará?
Both the app and the browser are still displaying last month's info under detailed usage data over 10 days into a new billing cycle. Is there a timeline for T-Mobile to fix it? Normally it takes a da...
Hey guess what! All the feedback we received here had a great impact and I just got confirmation that this is now resolved! I recommend logging out of your account and clearing history before you try again. I did on my account and it is loading like normal. YAY!! Thanks again for sharing your experiences. 😊
I'm having the same issue - currently chatting with an agent - they offered me the 'family allowances' … trying to see what that's all about. Not sure about what is going on, but I can't believe no one from T-Mobile has updated anyone on this yet. This is truly discouraging when trying to keep kids and family safe.
