Fraudulent Sale of My SIM card

I had someone hack into my Walmart online account and order several unlocked phones using my credit card that was stored in my account. I noticed that these savvy crooks changed my email address to an address that looks similar to mine... and they had the merchandise shipped to a different address that was listed on my account... the funny thing was, that this person hacked my account, used my credit card and Walmart was actually protecting the identity of the theif...lol. They would not provide any information about the person, or the address and phone number they used. A company should protect the interest of the customers not hide the information of the criminal. Luckily i was able to go into my account and look at my profile and screenshot the address the theif used. Im sure it was one of those mailing portal po boxes.... but at least i felt like i had some information to ease my nerves.

I really wouldn't expect T-Mobile to keep you in the loop regarding someone hacking into your account. They may handle this matter internally or maybe not... you will probably never know. Companies don't share information to the consumer or public inorder to minimize how large this problem may actually be.

I received a document in the mail involving a class action lawsuit against T-Mobile for a data breach that occured some time ago... I ripped it up and tossed it in the trash..... i don't like getting involved in those things.... and what If that class action lawsuit paper was a scam also... and stupid me...fill this information out and the scammers get more personal info from me.... GoTcHa 😠

i hope your dilemma gets rectified in the end...