Forum Discussion

compuser's avatar
compuser
Network Novice
Hace 6 años

Free data for life not working - anyone else?

I've had "Free Data for life" on my tablet for a couple of years now.  In July 2018 or so, it suddenly stopped working.  I've already spent hours on the phone and a few more hours in store talkin...
datos gratis de por vida
  • tmo_mike_c's avatar
    tmo_mike_c
    Hace 6 años

    Yeah, I think that's a good idea to call. It's a feature that would be on the account and one of our TEX folks can double check on it for you and make sure it's there.

jet_set's avatar
jet_set
Roaming Rookie
Hace 4 años

I'm happy to report that I finally have the Free Data for Life restored.  As with @jtemery, calls were useless, even the supervisors, but shortly after filing an FCC complaint, someone from T-Mobile reached out, and was able to send me a new SIM in the mail.