Forum Discussion
Group texts won't send
I'm having an intermittent problem where I can't send some group texts, even in an already-existing string. It just spins and never sends. It seems to be more of an issue with longer (but not exorbitantly long) messages. For example, today it wouldn't send a two-paragraph message, but then it successfully sent the shorter one I created in the same text string immediately afterward. Similarly, it wouldn't send a several-paragraph message to three people, but it would let me send the same message to them individually.
When this happens, it’s affects the same messages both in the Samsung messages app on my phone and in the Windows Phone Link app--and it used to happen when I also tried Google Messages--so it’s not an app issue; it’s likely something with T-Mobile.
I was having the same problem about a month ago, then it improved. Now it's begun again. Help! I need to send group texts for a variety of reasons, and this is a real problem.
As of 10/3/23, I am still having this problem often, but not every time I sent a group text. To recap since some of the suggestions have covered old ground--it happens in both Google Messages and Samsung Messages. I have a 6-month-old, topline phone (S23 Ultra) with plenty of data storage. I frequently delete old texts. Other posters with the same problem on this thread include both Samsung and iPhone users.
New info: I was out of state a couple of weeks ago and it did not happen there. Interesting….
I'm going to contact T-Mobile to see if they can help, because the problem clearly seems to be theirs. This is obviously an issue for more than just me.
Jumping Jack Flash wrote:
fireguy_6364 wrote:
interesting. anything like battery saver mode turned on?
No, battery saver is off.
Not just battery saver. Go into the texting app permissions from the list of your apps and set the battery management for it to unrestricted. One other thing people don't se to understand about RCS, is that a message can't send if the other person is offline. It isn't like a text that floats around on the network for a few days. If the other end of the RCS chat has their device turned off or isn't connected to data. That message will not send. This is one of the many reasons why RCS sucks!
try what syaoran said up there.. i run GM on my V60 with no issues..so it might be something specific to S22 or a fluke and something else is causing it..since it happened on 2 different texting apps it points right back to the phone itself..
purchased from TMO or purchased elsewhere/from another carrier?
fireguy_6364 wrote:
interesting. anything like battery saver mode turned on?
No, battery saver is off.
Maybe try going to the app developer instead of T-Mobile. I have tried Google Messages and Samsung Messages and these issues don't exist for me. I do realize that I am not the average user though and understand how to troubleshoot my device. I don't use these apps regularly though but either app that uses RCS, always says Jibe for me.
interesting. anything like battery saver mode turned on?
Also the same issue using the Google messaging app.
Samsung S22 Ultra while using the Samsung message app that came on the phone.
usually its a data issue or lack there of. what phone is it? might have to mess with a different texting app to see if its app related and not so much phone related.
I have the same issue with group text. I cannot send anything sometimes. I thought it might have been an issue with some of the others in the group blocking my number but I can send a photo or short text sometimes. Very frustrating!
Also, some individual text coming to me in a group takes a while as a download.
Any solutions yet?
