Forum Discussion
how do I turn off voice mail?
I don't want to use t-mobile voice mail, how do i turn it off?
I've checked several pages and searched. tried in the phone and it only allows me to select which program to us.
I'm finally receiving text in on my wifi or maybe it was spotty service that let it go but I can't send a photo?
new settings for that one?
I've already used 5 of my text just trying to set things up... we should get a few free setting up things to make sure they work. I've been stranded 3 times in 2 months time and need to rely on this so I have to test them.
Thanks for the help.
ps
can I have forwarding instead of voice mail? LOL
Open phone app, hit 3 dots on upper corner, select voice mail. It will call to check your mailbox, hang up and screen will show a block option as seen above. Then do the same to turn it back on if needed.
OK where to send this text ##004# ?
RSB wrote:
I am new to this community, and I have looked over the past responses, but none of this seems to solve my problem. I did not ask for voice mail, but it's there and I can't turn it off. Have there been any updates since these older responses were posted?
Are you a postpaid or prepaid customer?
Pospagado
Thank you for clarifying. Is there a specific reason that you want to remove the voicemail? Like is something not working on it or you never listen to the messages so you just don't need it?
Voicemail is a free and automatic addition to the account. You can set up call forwarding so that a call to your number is sent to a different number if you don't answer the phone. Dial **61*PhoneNumber# as a phone call. PhoneNumber should be the number you want to forward the call to and should be all 10 digits without the dashes.
The feature can be removed by our customer service reps, but sometimes not having the feature can mess with the ability to make and receive calls, so I don’t really recommend doing that.
HeavenM wrote:
Thank you for clarifying. Is there a specific reason that you want to remove the voicemail? Like is something not working on it or you never listen to the messages so you just don't need it?
Voicemail is a free and automatic addition to the account. You can set up call forwarding so that a call to your number is sent to a different number if you don't answer the phone. Dial **61*PhoneNumber# as a phone call. PhoneNumber should be the number you want to forward the call to and should be all 10 digits without the dashes.
The feature can be removed by our customer service reps, but sometimes not having the feature can mess with the ability to make and receive calls, so I don’t really recommend doing that.
It keeps notifying us that we have to set up voice mail. Like, several times a day. So annoying. I hate vm and never listen.
