Forum Discussion

Tiembreq's avatar
Tiembreq
Network Novice
Hace 3 años

How to unsubscribe from third-party app (apple music) when it is tied to your account.

Yes, I have checked google play store and it’s showing no subscriptions.

Yes, I have gone into the Apple Music app and tried to unsubscribe. Unfortunately it brings me to the back to a blank google play store.

Yes, I checked the galaxy store and still no subscription.

Yes, my Apple account keeps telling me to unsubscribe from my android device and my android device shows no subscription.

I have not found an option to unsubscribe in the T-mobile app.

  • dgd8's avatar
    dgd8
    Network Novice

    How do I delete Pandora from my phone? I can't find anything on the app or website. Please someone help! Thank you!!

  • Cali_Cat's avatar
    Cali_Cat
    Bandwidth Buddy

    Apple Music does not use Google or TMobile for billing. You should be able to cancel subscription from within the Apple Music app. If you are unable to do that, I would just contact Apple Support to resolve.

  • Tiembreq's avatar
    Tiembreq
    Network Novice

    Also the subscription still shows up in my bill.