Forum Discussion

nhmerino's avatar
nhmerino
Roaming Rookie
Hace 3 años

iPhone 14 Pro Pre-Order Chaos

Am i the only one that cannot upgrade and pre order the iPhone 14 pro?

seems like t-mobile was completely unprepared for this.

on the apple side it says my number isn't active, on t-mobile website says to contact t-mobile to upgrade. Chaos.

  • Tru's avatar
    Tru
    Newbie Caller
    CaptnBeans wrote:

    I think TMO need me to replace all their software engineers,….this is just absolutely ridiculous. 

    I was thinking the same thing..  let's start a small business and contract with them? Joking not joking. 

  • nhmerino wrote:

    Am i the only one that cannot upgrade and pre order the iPhone 14 pro?

    seems like t-mobile was completely unprepared for this.

    on the apple side it says my number isn't active, on t-mobile website says to contact t-mobile to upgrade. Chaos.

    T-Mobile's website for pre-orders is still down and if you try to order at Apple they say that T-Mobile is not supported and you have to pay full price. What a disaster. 

  • Macman00's avatar
    Macman00
    Roaming Rookie
    TheDers wrote:

     

    apv11 wrote:
    TheDers wrote:

     

    CaptnBeans wrote:

    I am sure ATT and Verizon are loving this huge error right now…: probably a lot of carrier switching because of it. All of their systems work, why can't ours? Ugh. 

    You aren't wrong. I bet a decent amount of people left. I think someone from this thread went to AT&T already.

     

    Ironically enough, I know someone that just switched since they had time to burn. They compared their current TMO plan and what VZ was offering for iPhone trade-in + carrier switch. I'm a bit more patient but I can see this down time being used that way.

    Oh yeah, they really need to get things going. Apparently I'm on some call back list now. Just read the tweets to @TMobileHelp. They're getting a lot of hate right now. It's sad.

     

    They don’t care if you stay with them or not, I had a rep from the CEO’s office tell me if I can’t be patient from all of their mistakes then I should just cancel my service.