Forum Discussion
Keep and Switch Fraud
Anyone else having trouble with TMobile meeting it's promises. Three attempts now to be reimbursed for iPhone through keep and switch program. I guess they think you will just forget about what they ...
I am a victim of this promotion as well. I've been told that my submission is "complete" and perfect but today I received a denied message, right at the 8 week mark. The message says I was denied because the iPhone 13 is not a device that met the promotion requirement.
This really need to be escalated. Frankly I think the promotion was too good to be true but still, if it is, then don't make the promise!
