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Lied to and billed for a phone that I was offered for free
T-Mobile is a flat out scam company!!!!! The employees in the store lie about promotions and then are paid a commission for doing so and T-Mobile ignores it because they profit from this!!!!!! I was told I would get a month to month credit for 24 months that would cover the cost of my phone …… this never happened and when I called T-Mobile I was yelled at and flat out told word for word they will not honor what I was promised and they are not responsible for what I was promised. So now I am paying this phone off sorry I'm not broken T-Mobile your not trapping me and I will go back to Verizon who charged a lot more money but knows how to treat a customer. Get any other plan than T-Mobile they lie to you and tell you they are not responsible for the lies and on top of the the service stinks it's very spotty. Verizon I am sorry I tried something else I figured all phone companies had to be similar and I was wrong about that!
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