Forum Discussion
No support for those affected by the 8/2021 data breach?
So today I got a couple of alerts from my credit card companies saying that my SSN was found on the dark web courtesy of the T-Mobile.com hack. While I received an email from T-Mobile last year about the hack I did not sign up for the free McAfee credit monitoring offer as I have little confidence in McAfee products in services. Well now that my info has been proven to be leaked I would like to avail of this service as it's probably better than not having it. However it seems as though the offer is no more. I contacted customer service who were intent on installing McAfee Mobile Security on my phone but couldn't grok that I wanted the credit monitoring service, not the crappy software. Is the free service offer still available, does anyone know? Next stop BBB.
- tomwilBandwidth Buff
magenta1718485 wrote:
So today I got a couple of alerts from my credit card companies saying that my SSN was found on the dark web courtesy of the T-Mobile.com hack. While I received an email from T-Mobile last year about the hack I did not sign up for the free McAfee credit monitoring offer as I have little confidence in McAfee products in services. Well now that my info has been proven to be leaked I would like to avail of this service as it's probably better than not having it. However it seems as though the offer is no more. I contacted customer service who were intent on installing McAfee Mobile Security on my phone but couldn't grok that I wanted the credit monitoring service, not the crappy software. Is the free service offer still available, does anyone know? Next stop BBB.
It appears McAfee is no longer offered. The original link now redirects to a different webpage:
https://www.t-mobile.com/brand/data-breach-2021
An archive copy of the above link showing McAfee is:
https://web.archive.org/web/20211022104613/https://www.t-mobile.com/brand/data-breach-2021
… but not sure it is still usable.
McAfee’s link with contact info is:
https://service.mcafee.com/?articleId=TS103213&page=shell&shell=article-view
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