Forum Discussion
prepaid cancellation refund
i have over $190 remaining in my pre-paid acct. & the money simply disappeared afterwards. I'd have no issue using the remaining toward a purchase of device or some sort, but it just simply disappea...
It clearly states that prepaid funds are non-refundable. It doesn't matter how little or much that is. It's non-refundable.
Here's the prepaid term in the fine print. You can take them to arbitration but I don't think it would help.
https://www.t-mobile.com/support/plans-features/simply-prepaid-plans
