Forum Discussion
prepaid cancellation refund
i have over $190 remaining in my pre-paid acct. & the money simply disappeared afterwards. I'd have no issue using the remaining toward a purchase of device or some sort, but it just simply disappea...
It clearly states that prepaid funds are non-refundable. It doesn't matter how little or much that is. It's non-refundable.
syaoran wrote:I am thinking logically. You are blaming T-Mobile for your oversight. You should have made sure you used those funds before canceling the account.
i'm stating a fact that their pre-paid terms are not fair to the consumer & should be changed, & the terminology non-refundable should've not give them legal rights to take complete access away once the hone line is terminated. it should still be my acct money, what if i could buy data to use for oversea travels without bonding to a sim card? what if i could use temporary internet service or a month3 or 2? This is fair trading/business, but what t-mobile did is scamming & robbing. i said what I said.
