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Guzuthus's avatar
Guzuthus
Network Novice
Hace 5 meses

Random SOS status and Cant login to My Tmobile

Phone randomly went into Sos mode and won't come out of it and I can't log into my T-Mobile app as it says i need a valid 10-digit phone number but my phone number is correct? what is going on and this happened before and after update 17.6.1.

  • syaoran's avatar
    syaoran
    Transmission Titan

    The SOS issue seems to be common among iPhone's across all providers.  Apple will hopefully address that in a future update.  Are you a prepaid customer?  If so.  Have you had an active plan in the last 60 days?