Assurant return concern

If assurant can't respect us enough to investigate and get a safer way to get the phones to them we need to part ways. At the end of the day we are the customers and we keep them in business. If I am charged because my phone was stolen by a usps worker and I did everything I was told to do in the directions, I am most definitely parting ways and I'm going to look into a lawsuit because this is ridiculous. They should have insurance on these return packages knowing that they can be stolen especially when the envelope clearly reads their name assurant and people know that they is also cell phone insurance company as well. Also everyone look into getting insurance with your auto insurance company I'm with Allstate so if they charge me I'm most definitely going with Allstate for device protection and it's $5 cheaper, I wouldn't have to have the high $18.00 insurance anymore plus have to worry about being scammed. Because think about it they come off better with your device being lost or stolen because they get more money. So they definitely are getting rich off of us. So everyone just look into other options and stop putting money in their pockets when they clearly don't care about you l, they just want all of your money!