Forum Discussion
Free data for life not working - anyone else?
I've had "Free Data for life" on my tablet for a couple of years now. In July 2018 or so, it suddenly stopped working. I've already spent hours on the phone and a few more hours in store talkin...
Yeah, I think that's a good idea to call. It's a feature that would be on the account and one of our TEX folks can double check on it for you and make sure it's there.
A year or two ago it showed my free data line was expiring. I called T-Mobile and they said it was just a glitch in the system and would be resolved. I called multiple times and they said the same thing every time. Then the free data for life disappeared and no amount of escalation or tforce could help with it. They kept blaming it on random things and couldn't put it back on. Eventually I gave up and it was pretty frustrating.
