Keep and Switch Fraud

They have terrible customer service! I wanted to see an itemized bill after the autopay was done. The girl in customer service said that I had to wait until the next billing cycle came around to see the bill. I want a to be able to print it off. I have family members that are going to pay for their share. I need to show them in black and white. So I have to wait until the next billing cycle!! That is crap! Also the site said I am not the primary account holder and I have to ask permission. Crap again. She kept trying to tell me "yes, you are the primary account holder." Then why does the computer keep saying the opposite! I am so frustrated because she could not even navigate the website. Let alone be very unhelpful for the bill! I am wishing I had never gone with TMobile!!!