Forum Discussion
Lied to and billed for a phone that I was offered for free
I have been a good reliable Tmobil customer for over 4 years. I have multiple lines on my plan and I've never missed a payment. I ordered and paid for a new phone just before Xmas 2021. The phone wa...
I had a similar experience. Thought I’d share…
I upgraded an old iPhone to iPhone 14 Pro. I was lied to about the trade in and then lied to again about my case being escalated to the 'Investigation Department'. After 4 or 5 phone calls totaling more than 3 hours, I have a Form ID number. Is this even real? Or was I liked to again?
Something is seriously amiss in T-Mobile's Quality Control / Quality Assurance. I wonder if things are this bad at Verizon. I've been with T-mobile for almost 10 years now, but it may be time for a change.
