On Us with AirPods promotion & rebates

Verdeyellowtail wrote:

I'm having issues getting a rebate from T-mobile on the AirPod Promotion.  When I go into the rebate site https://promotions.t-mobile.com/ my phone number is auto-populated and then it requires Promotion Code.  I've never received a promotion code. What is this promotion code and is it unique to my purchase. I have called customer service and they basically seem like they don't know what I'm talking about.  This is quite frustrating and I'd like to get my rebate visa.

Evidently no one wants to fix this. I got talked into the AirPods promotion in December 2021 (didn't know about this forum before so never saw all the issues). Never could get the submission process to work, kept saying "There was a problem. Please try again" and wouldn't get off the very first page where you enter the phone number and promo code. Once and only once did it get off that page and then it said "you can't submit because you have reach the maximum number of this type of rebate" (it is the ONLY one I ever did) and after 30 days T-Mobile told me flat out sorry it has been past 30 days so your rebate is no good anymore.