Forum Discussion
prepaid cancellation refund
i have over $190 remaining in my pre-paid acct. & the money simply disappeared afterwards. I'd have no issue using the remaining toward a purchase of device or some sort, but it just simply disappea...
It clearly states that prepaid funds are non-refundable. It doesn't matter how little or much that is. It's non-refundable.
syaoran wrote:A scam is deceptive. There is nothing deceptive about saying, all prepaid funds are non-refundable.
the service they are unable to to provide in terms of cancellation, they should’ve not t be able to charge legally. meaning they could not keep that money without having a way for the acct holder to have access to. even i canceled the line, i should be able to have access to the acct 7 the remaining balance, & further make use for it, non-refundable does not mean you can take it away, iy just means the money has to be consumed with in the system , which meaning T-mobile bsout be able to provide me other ways to use the money, like i said, make purchase to a phone or other type of services. the way the money just simply disappeared makes it a scam! please think logically.
