Forum Discussion
prepaid cancellation refund
i have over $190 remaining in my pre-paid acct. & the money simply disappeared afterwards. I'd have no issue using the remaining toward a purchase of device or some sort, but it just simply disappea...
It clearly states that prepaid funds are non-refundable. It doesn't matter how little or much that is. It's non-refundable.
gramps28 wrote:If I cancel my post paid account I will be in the same boat as you with no access to my account. Verizon is the same, once you cancel you have no access to the account.
which is still unreasonable. they cannot just take the money aways without offering alternative option of services in exchange for the cash in the acct. just because the cell companies are providing equivalent services, doesn't make it right or fair, it only makes them balanced with each other. We have people committing all sorts of crime everyday, would you think it's ok to not put them into jail? if they have the keep the money for pre-paid phone services only, they should have to keep the prepaid line open until all the balance is used up. Taking the cash away directly is a robbery.
