Forum Discussion
T-Mobile and Asurion are Pathetic, Cheap and Disgraceful
I have been waiting for over 3 weeks...and counting, for a replacement phone. Both T-Mobile & Asurion claim it's the other's responsibility to ship the phone. Asurion took the deductible, promised to...
This. It's definitely in their policy that you have 90 days. Assurant sends out coverage info when you enroll and their policy is listed on their website as well. It's unfortunate that you are blaming the company when you didn't follow the expectations.
gramps28 wrote:Abima wrote:They have a horrible and mean Customer Service to start With. They don't put in the contract that When is 90 days after you claim you wont get the replacement even if you have the money for the deductible. They don't care if had am emergency and couldn't pay the deductible at the moment. They don't care about their customers. I suggest you to not Take them to protect your device. Choose other provider. Too bad. Have a very bad experience from them 😕
Did you read the fine print?
