Forum Discussion
T-Mobile Bait and Switch scam on December 2021 "Free" upgrade to IPhone13 + airpods
My Family has been scammed by T-Mobile! 1st mistake: In early November we switched from AT&T to T-Mobile. 2nd: Mistake: Fell for the so called "Free" IPhone 13 upgrade scam! I traded in/sent ...
Gerd wrote:My Family has been scammed by T-Mobile! 1st mistake: In early November we switched from AT&T to T-Mobile. 2nd: Mistake: Fell for the so called “Free” IPhone 13 upgrade scam!
I traded in/sent them my perfect condition i-phone 12 pro max for a i-phone 13 pro max and was told I would received $1000 in installment credits over 30 months
I traded in/sent them my wife’s perfect condition i-phone 12 pro for a i-phone 13 pro and was told I would received $1000 in installment credits over 30 months
I'm now being charged $36.67 - 15.50 credit for each phone. So being charged $21.17 for each phone per month.
If you do the math they gave me $465 each for my phones.
The promotion was $1000 credit on any I-phone 12! They lied!
My local store employees verbally guaranteed we would get the full $1000 because that was the promotion!
I'm still fighting to get the full credits. Next step is filing a complaint with Better Business and taking legal action filing a class action lawsuit.
If you’ve experienced something similar with this promotion they ran in Dec. 2021 I would love to here your comments.
Same promotion this year with a free iPhone 14. Same deal, credits because they can't "legally" give you the phone for free. Small bill first month, which happens to be within the timeframe where you can cancel your contract, then higher and higher so that I am basically at the same amount per month I was at with Verizon. Was suppose to be getting credits each month for the phone but instead making payments so the phone is NOT free. What a scam. Entire reason for switching was to lower the monthly bill, not to get a phone. But, hey, an upgrade for FREE in order to switch - that's a nice perk - who is going to turn that down? It does appear to be a bait and switch maneuver. Contact the FTC if you want anything to really happen. And, take it to social media. And, the coverage isn't better than Verizon either.
https://www.ftc.gov/about-ftc/bureaus-offices/bureau-consumer-protection
