Forum Discussion
"There is no way for our Expert's to tell them the truth"
I have been having lots of difficulties since signing up with T-Mobile regarding hidden/unexplained fees and general lies(I honestly believe that these “Experts” are encouraged to come up with a solu...
I once had a situation where I contacted customer service to clarify charges on my account. The first two representatives assured me the fees were legitimate, but something felt off. Upon speaking to a third representative, they admitted there had been a mistake in the billing system causing erroneous charges. It was a relief to finally get some clarity, but the inconsistency among the experts was concerning.
