Forum Discussion
Usage Details NOT Available (aka not updating) since Feb 1
I called in and put in trouble ticket 2 weeks ago and never heard back from anyone since. Prior to Feb 1, 2023, this real time tracking feature of data, phone and text message usage detail is no l...
Hello all. I posted in the other thread (USAGE DETAILS NOT UPDATED | Comunidad de T-Mobile), but I am so excited that I wanted to say here too: This is now officially resolved. 😁 I recommend logging out of your account and clearing history before you try again. I did on my account and it is loading like normal. YAY!!
I've been with them since 1994 when they were founded as VoiceStream. I was under the impression that companies look to stay competitive. This would be one of those features! When it comes to accessing information in real time, this would be considered one of those value added benefits that your customers have been receiving and continue to receive. You don't go backwards T-Mobile!
