Forum Discussion
Uso
T-mobile is losing customers by the second now! What the heck is going on at T-mobile not being able to fix the "usage" information available to customers since the end of January's cycle? Who ever...
This has been going on for weeks. I contacted Tmobile and they said 'we are working on it'. I said well OK it has been going on for weeks, what gives? I also mentioned that some people (as per forum posts) were told that real time usage for current billing cycle will no longer be available, but this person told me that is incorrect and that they are working on fixing it. The only answer I got over and over was 'we're sorry but they are working on it'….. I said well Tmobile makes 80 billion dollars per year, hire some competent people please.
Totally ridiculous that after hundreds (thousands?) of complaints still still has not been addressed yet. I have three kids' lines that I can no longer monitor. I am thinking about setting up a twitter (bleh) just to tweet at all Tmobile marketing, leadership and support accounts all day every day until this is fixed. Probably a waste of time but maybe it will make me feel better,
