Forum Discussion
Shipping Label To Send Old Device Back
So, I have taken advantage of $500 off for Galaxy S20 FE with Trade-In. I have the new phone with me. However, I literally can't find Trade-In Label or Instructions anywhere on my account. Can someon...
Never mind! I found it. Here are the steps:
- Ingresa a tu cuenta
- Ir a Mi Cuenta
- Click the line associated with the trade-in
- Scroll down until you find order status
- click on Order Status
- It will take you to a page with applicable offers
- Select the offer you want to print label for
- Select + sign for details.
- If there is a device required for trade-in, it will be listed there alongside a button to print shipping lable
As mentioned in another post. It should have the option to print the label in your account under the line with the device on it that you are trading in. However, it is easier to just call Customer Care and ask them to e-mail you the return label and instructions.
