Forum Discussion

Alyssarenay1's avatar
Alyssarenay1
Newbie Caller
Hace 4 años

SOLVED Not receiving text verifications/website verification codes?

I keep getting locked out of my apps because I can never verify with my phone number. I never get the text messages with codes, I can never make online appts to follow links because I never get the links. I have an IPhone and it's completely updated.

  • How was this solved?

    I am having the same issues. 
    I am able to get OTP codes for sites in USA but NOT for some international travel websites, I am unable to get OTP from international sites. 
    I recently switched from Verizon to T-Mobile. It was not an issue with Verizon.

    I called TMobile many times but they have not been much help and claim it is not their problem!

  • are you by chance using Digits? if you dont know what that is we can assume you are not using it lol.

  • Ironically one of the short codes I didn't receive was the code to log in to this site.

  • Try a different SMS app. Every once in a while I need to switch from Textra to the native app because I don't get some verification text then I switch back a couple of months later and no issues.

  • I am having the same issue but this has been in the past day. And I spoke to T-mobile and they said that the short codes are enabled on my account. Help! IG threatens to disable my account, and it is a source of income for me. I have been racking my brain over the this for the past 15 hours with no help from IG.

  • call in to TMO or contact their T-Force team via Facebook or Twitter and have them add on short code to your line..those verification texts are sent as short code texts and it isnt something that is auto added to everyones accounts..only by request.