Forum Discussion

  • Lydjen's avatar
    Lydjen
    Network Novice

    POTENTIAL CLASS ACTION - I to have been overcharged by T-Mobile.  I was a 20+ year Sprint Customer and I have always had the Unlimited Plan.  I have 4 Voice lines which should be included in my plan.  T-Mobile has been charging me for 2 of the 4 lines.  I have screenshots and a video of the Cost Detail T-Mobile page that indicates that all of my lines should be included in the plan.  Yet T-Mobile is charging me additional fees for 2 of my 4 lines.  I HAVE THE PROOF REGARDING MY PLAN which include screenshots and videos.

    In addition, T-Mobile claims that I am eligible for Legacy Discounts, however they can remove these discounts at their discretion without any notice to customers so this is why my bill fluctuates even though I have an UNLIMITED PLAN!!!

  • im going out on a limb and guessing youre still on a Sprint plan and have yet to switch to an actual TMO plan right?