Forum Discussion
T-mobile lost my trade in, warehouse never scam my device. They refused to do anything
We sent in 4 device for trade-in. All device were shown received by warehouse. 3 device got scanned in and credit it. 1 device never got scan and T-mobile refused to do anything. They keep calling an...
I have the same exact issue. Someone at Assurant is stealing phones. I have a tracking number showing device was received over 2 months ago, but NO ONE at customer service can figure this out. T-Mobile is betting that you will not follow up on these situations.
