Forum Discussion
Tmobile lost my trade in and is not honoring trade credit.What can I do?
I shipped the trade in to T-Mobile, the tracking says it was delivered. I called them to ask about my trade in credit and they said they never received the phone. I provided them the tracking number ...
If the tracking shows delivered but the device was not scanned in then you would want to file a claim with USPS. T-Mobile does not use tracking #s as proof of receiving the device just that the package was received.
