Forum Discussion
Updated credit card for new phone, order still on hold.
My new phone order says kept on hold even after updating credit card information and being successfully charged. The phone rep says it's clear on their end but takes 72 hours to show on my end. I...
Different financial companies take a different amount of time to process. Once T-Mobile has verified the transaction, the rest should go quickly. Hopefully you will have your new phone soon.
¡Hola!
Just checking in to see if you've received any updates on your order yet. I'm sorry things are moving faster after updating your card; keep us posted if you're still having issues.
