Forum Discussion
Usage Details Not Showing
When I login to my account or check the app, my incoming/outgoing call and text details are not showing accurately. One day it will show calls from a particular number and the next day there will be no details from that same number, although calls/texts were made.
Hello all. I posted in the other thread (USAGE DETAILS NOT UPDATED | Comunidad de T-Mobile), but I am so excited that I wanted to say here too: This issue is now officially resolved. 馃榿 I recommend logging out of your account and clearing history before you try again. I did on my account and it is loading like normal. YAY!!
Hello all. I posted in the other thread (USAGE DETAILS NOT UPDATED | Comunidad de T-Mobile), but I am so excited that I wanted to say here too: This issue is now officially resolved. 馃榿 I recommend logging out of your account and clearing history before you try again. I did on my account and it is loading like normal. YAY!!
We know that the usage details are important for many reasons, and we are working on finding out why this isn't currently showing and how to fix it. With all the threads on Community and feedback/tickets filed in care, this has been shouted from the mountaintops. It is taking some time, and I know that is frustrating. We appreciate your patience and kindness.
Though I am closing this thread for comments, the conversation is still going on USAGE DETAILS NOT UPDATED | Comunidad de T-Mobile
this is part of the service , everybody is due a refund
since Feb.6 no usage details at all ,calls messages etc. if no change by the end of the month i am out looking for another company,
I just confirmed, Verizon does provide up to date call detail records for the current cycle. If this is not fixed then that's the other option.
This is ridicules. Call detail record is an important part of the service. Tmobile support says they know that this is broken but have no ETA and do not have more details.
Issue still not fixed Tmobile this is embarassing
I can't see any call history for the current period. Fix this ASAP, please. I rely on being able to check my phone records with my carrier.
Revenue in 2022 (TTM): $79.57 MIL M.
According to T-Mobile US's latest financial reports the company's current revenue (TTM) is $79.57 B. In 2021 the company made a revenue of $80.11 B an increase over the years 2020 revenue that were of $68.39 B.
The web site is broken. I can see calls from the last cycle, but when I choose current cycle from the menu, it doesn't change.
Why have this menu if it doesn鈥檛 work?
