Forum Discussion
What happens if I don't return my device through the JUMP! benefit?
I got a new phone through the JUMP! benefit and have to send my old phone back. What happens if I don't return it? Due to me not having a printer and COVID-19 (meaning I can't go to a store whe...
You will be charged the remaining balance owed on the device. Alternatively, you could take it in to a T-Mobile Store and have them send it in for you so you don't miss the cutoff for it to be returned.
Tina59 wrote:I bought my phone . I didn't do JUMP!!!
You can keep the phone.
