Forum Discussion
What happens if I don't return my device through the JUMP! benefit?
I got a new phone through the JUMP! benefit and have to send my old phone back. What happens if I don't return it? Due to me not having a printer and COVID-19 (meaning I can't go to a store whe...
You will be charged the remaining balance owed on the device. Alternatively, you could take it in to a T-Mobile Store and have them send it in for you so you don't miss the cutoff for it to be returned.
What happens if I do a trade in and don't return my phone when my new ones arrives? The one I have now is already paid off.
