Forum Discussion
LG releases fix for LG IMS crash
I received a text from T-mobile about a fix being released (by LG) for the LG IMS has stopped error. Read the instructions here: t-mo.co/LGIMS From your list of apps, tap the Settings gear. ...
MajorEvent wrote:
I’m not seeing the update yet but it may be a propagation issue (IOW, it’ll show up soon).
There are more instructions if you don’t see the update.
https://www.t-mobile.com/support/devices/lg-ims-stopped
Si no ves la actualización, puedes cerrar la aplicación forzosamente y eliminar los datos:
- Mantén presionada la tecla Encendido key, then choose to restart your device.
- From your list of apps, tap the Configuración gear.
- Elige Aplicaciones y notificaciones. If you don't see that option, tap the pestaña General.
- Elige Información de la aplicación. Tap the Menú icon with three dots, then choose Mostrar sistema.
- Elige com.lge.ims.rcsprovider from the list, then select Forzar apagado > OK.
Importante: There are multiple apps with com.lge in the name. Make sure you're selecting the correct one.- Presiona Almacenamiento and choose to Borrar caché.
- When that's done, select Borrar datos > OK.
- Selecciona el Atrás arrow to return to the previous screen. Select Forzar apagado > OK for a second time.
- If the message still shows, choose Forzar apagado > OK again. You may need to do this several times.
