"tmobile diagnostics keeps stopping" galaxy s20 pop-up

Hard reset did not clear the issue.  Elevated status in tech support waiting for response then we'll see what resolution is available.  

Has anyone else heard any more?

I am running the Nord N10. Diagnostic has been crashing for days with a popup. I waited to see if they would fix the issue, but ended up disabling all TMobile apps on my phone, and removed all updates. I will not reset and loose all my settings

Note 20 Ultra. Tried uninstalling updates. Tried to force stop. Nothing has worked. 

I ended up opting out of Metrics Collection using the Tmobile app by declining ambos options as shown in the image. That seemed to have fixed the problem as it has since been 7 days and I've not gotten the error message again.

I went to disable the diagnostics and almost as if it was taunting me popped up the second I turned it off... I wonder if it has something to do with the data breach 

S20+

Same here. :-/

Same happening on my A52.

Scott G wrote:

https://www.t-mobile.com/support/plans-features/diagnostic-metrics#thirdheading

Got sick of it popping up while I was trying to type so I turned it off. So far, so good.

Tried these steps and it seems to be working so far.

Happening to my Galaxy S20 Ultra. 

Isn't happening on the z fold3 too