eSIM issues With iphone 14 through 14 pro max

I definitely have stores I prefer to go to over others and there is even a few I wouldn't step into, even if they were the last T-Mobile stores on Earth.  From my experiences, it is a disconnect between corporate head office and the store level on both the franchise and company owned stores.  I am definitely thankful I haven't had any issues that couldn't be resolved although some.took longer than others. 

My personal issue with Verizon goes back to 2005-ish.  I went with a friend of mine to the local Verizon store by North Kentucky University because she was having issues with her phone.  When we entered the store, the associate asked me.what they could help us with and I told them, my friend's phone keeps crashing and rebooting and that it was her account.  They kept ignoring her and kept taking me to me about it.  After 20 minutes of the associate refusing to acknowledge her, and asking me all.of the steps taken to try and resolve.it before.coming to the store, we left.  Complaints to Verizon or the store manager went nowhere but the two times we went into T-Mobile there, they were friendly and spoke with both of us. 

I can say from my.own personal experiences, that more so than not, T-Mobile employees at the store level than what you will find with other carriers.  However, we always remember the experiences that could be better more than the rest. 

I wish Apple didn't move.to an eSIM only model for just the US.  It is so much easier to jist remove your SIM from the old device and put it in a new one.  I am confident that T-Force (T-Mobile) on Facebook or Twitter can best help you and get this resolved.for you.  Please send them a DM so they can get your lines working for.you.