Forum Discussion
allyds
Hace 4 añosNewbie Caller
Fake and deceptive t mobile promotion
Hello! I would like to ask how to file a complaint? I was informed of a promotional sale wherein if I add a line, I'll be qualified for a buy 1 get 1 promotion. So that's what I did. I added a li...
Sharkley
Hace 3 añosNewbie Caller
Yeah, T-Mobile will tell you anything to get your device and then do anything to steal your device. I have had two incidents where T-Mobile promised a trade in but would not put any information in writing. They do not do a trade-in assessment at T-Mobile physical locations because they want your device but they don't want to compensate you for it. Once they have your device, they can say ANYTHING they want so they don't have to give you anything for your device. Your device is worth more to you on ebay than trusting a shady company like T-Mobile. DO NOT TRADE IN YOUR DEVICE AT T-MOBILE. I am in touch with a class action group to gather complaints about T-Mobile trade in issues, keep an eye out for more informaiton.
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